I received someone else's shield and had to contact the company to fix the situation. I was highly impressed with the customer service. The company sent me a shipping label and asked if I would kindly drop the shield I had received in the mail so it would go to the correct recipient. And they were trying to track down where mine had been sent. I was told they are making me a new one and refunded me the full price of the shield for the mix-up. Didn't expect or want that so I was happily surprised. Mistakes happen, it's refreshing when a company works hard to right a wrong. I will recommend Saint Florian Clothing company to any one. Thank you! And the shield and hat I did receive was of high quality, my husband loves it! Can't wait for the correct shield to arrive
